FAQs

How do you package paintings for delivery?

Great care is taken over the safe transportation of the paintings we sell. Safe shipping is predominantly about correct packaging; we only use the highest quality fine art packaging materials. Before leaving us, each painting takes us approximately 2 to 3 hours to properly (i.e. safely and securely) package for transport; whether for a journey or 30 miles or 3000.

How I will I get my painting?

We ship domestically and internationally with DHL, FedEx, and UPS. We will ship to most locations worldwide; please send us an email for a quote. All buyers will need to supply a complete address and telephone contact number for shipping forms. Clients based in the United Kingdom are always most welcome to view paintings by appointment at our base in South Buckinghamshire, 20 minutes’ drive out of West London.

What payment terms do you offer?

We are very aware that some of our clients may prefer to purchase a painting in instalments rather than to pay sale price upfront. All of our paintings are available to buy across three monthly instalments. Any client wishing to utilise this payment method should drop me an email and once the total sale price and payment timetable has been agreed the painting will be removed from sale and reserved for the client. Payment instalments will incur no interest.

What if I buy a painting off you and then change my mind and want to return it?

That is never a problem. Every painting we sell is covered by a 14 day money back guarantee. This two week appraisal period only begins once a client takes delivery of their painting. Any client wishing to return a painting should ensure that it is returned in the same condition that it left us. Once the painting is back in our possession we issue a full refund.